Delivery
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We offer free shipping on UK orders over £50.00
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UK Shipping: £3.99
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Our current processing time to dispatch an order is 2-5 working days (Monday-Friday), not including the day the order was placed.
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Once your parcel has been dispatched it will take:
UK standard: 48 hours (shipped with Royal Mail)
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Returns
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How do I return my items?
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If you’d like to make a return, you’re able to send your item back within 14 days of receiving your parcel. You can send the item to us and receive a full refund or exchange. Your item must be unworn and in an original condition.
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Please visit our return portal and enter the details of your order. For more details, please visit our T&Cs page
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Can I exchange my item?
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To exchange your item, please visit our returns portal within 30 days of receiving your parcel. For any questions on the exchange, feel free to contact us at Alienfolkclothing@gmail.com
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What if I received a faulty or incorrect item?
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We are very sorry if you’ve received a faulty or incorrect item. If this is the case, please contact us at Alienfolk@gmail.com and we will solve this as quickly as possible.
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