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Delivery

We offer free shipping on UK orders over £50.00

UK Shipping: £3.99

Our current processing time to dispatch an order is 2-5 working days (Monday-Friday), not including the day the order was placed. 

Once your parcel has been dispatched  it will take:

UK standard: 48 hours (shipped with Royal Mail)

Returns

How do I return my items?

If you’d like to make a return, you’re able to send your item back within 14 days of receiving your parcel. You can send the item to us and receive a full refund or exchange. Your item must be unworn and in an original condition.

Please visit our return portal and enter the details of your order. For more details, please visit our T&Cs page

Can I exchange my item? 

To exchange your item, please visit our returns portal within 30 days of receiving your parcel. For any questions on the exchange, feel free to contact us at Alienfolkclothing@gmail.com

What if I received a faulty or incorrect item?

We are very sorry if you’ve received a faulty or incorrect item. If this is the case, please contact us at Alienfolk@gmail.com and we will solve this as quickly as possible.

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